HEURISTIC EVALUATION OF CONTENT MANAGEMENT SYSTEMS: CMS SPECIFIC HEURISTICS
Ronald Bos, Jilles van Gurp, Jan Herman Verpoorten, Sjaak Brinkkemper · 2005
Heuristic evaluation is a cheap and effective method to find usability problems in a user interface. However, a common set of heuristics does not cover domain specific characteristics. In this paper, the heuristics used in this method are extended by presenting twelve content management system (CMS) specific heuristics. These domain specific heuristics will help evaluators better during a heuristic evaluation of a content management system than existing sets of heuristics. Furthermore, these heuristics can be followed as a “rule of thumb ” during the design of the user interface of CMS.