Designing Multi-Channel Web Frameworks For Cultural Tourism Applications: The MUSE Case Study

Franca Garzotto, Tullio Salmon, Massimiliano Pigozzi · BOA (University of Milano-Bicocca) · 2003

A framework for the design of multi-channel (MC) applications in the cultural tourism domain is presented. Several heterogeneous interface devices are supported including location-sensitive mobile units, on-site stationary devices, and personalized CDs that extend the on-site experience beyond the visit time thanks to personal memories gathered during the visit. The design framework is multi-layer in nature: it takes care of application design both at conceptual and implementation level. At conceptual level it supports content, navigation, interaction and presentation design. At implementation level it includes an interface independent execution engine as well as a set of tools mapping the design into a formal interface description that specifies the run-time rules-of-behavior to the execution engine. The proposed framework is going to be demonstrated in museums and archaeological sites in Italy.

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