An Implementation of User-Experience-Based Evaluation to Achieve Transparency in the Usage and Design of Information Artifacts
Margit Christa Scholl · 2015
User experience (UX) is a concept that covers the total effect of all the elements of an IT system on the user. An information artifact (IA) can contain any kind of information. In order to increase transparency in the usage and design of online and offline IA, the TEDS framework was implemented in Moodle as an electronic evaluation activity (TEDS*MOODLE) to evaluate the Moodle course rooms. Moreover, for the sake of enhancing UX transparency, it was extensively tested with students from the UAS Wildau's administration and law department from September 2013 to January 2014 and used to evaluate two online training courses and other kinds of IA. The results demonstrate the functionality and limitations of the application for different kinds of IA. Individual UX can be used to improve the quality and design of IA. The application itself is based on DIN EN ISO 9241-110 and confirmed the recommendations of this standard.