A Survey of Applications of CSCW for Digital Libraries
Michael Bernard Twidale, David M. Nichols · 1998
This paper is a review of the field of computer-supported cooperative work (CSCW) with respect to digital libraries. The literature surveyed covers both library & information science and computer science. An overview of the field of CSCW is provided including requirements capture, ethnography, interfaces, toolkits, organisational memory etc. Collaboration is interpreted in a wide sense and systems supporting user-staff (e.g. remote reference) and user-user (e.g. collaborative filtering) interactions are described.