Usage patterns in a Greek academic library catalogue
Afrodite Malliari, Mersini Moreleli‐Cacouris, Konstantinos Kapsalis · Performance Measurement and Metrics · 2010
Purpose – The purpose of this paper is to focus on searches made by the patrons of the Library of the ATEI of Thessaloniki using its online catalogue during the spring semester of the academic year 2007/2008. A previous study had revealed that patrons experienced difficulties while searching the OPAC and did not make the most of the system's capabilities. As a result, the library re‐examined specific aspects of its services and its user education programnes, and updated its software. The present research was undertaken in order to assess the impact of these changes and to study whether the searching behaviour of its patrons has improved, or whether serious system limitations still persisted.