Applying SPICE to e-learning: an e-learning maturity model?
Stephen James Marshall, Geoffrey Keith Mitchell · 2004
The Capability Maturity Model and SPICE approach to software process improvement has resulted in a robust system for improving development process capability in the field of software engineering. We apply these same ideas in the area of e-learning in order to explore whether similar insights could be generated for institutions engaged in online delivery of teaching. In order to test this idea, a set of potential process areas are presented, based on a well known set of e-learning benchmarks and a trial analysis of a project is conducted. We suggest that this model offers a means for institutions to identify systemic weaknesses in their e-learning development, delivery and management that potentially can inform future resourcing and strategic priorities .