Evaluation of the govstat statistical interactive glossary: implications for just-in-time help
Stephanie W. Haas, Ron T. Brown, Leo Cao, Jesse Wilbur · 2005
The GovStat Statistical Interactive Glossary (SIG) is intended to allow users of federal statistical agency websites to look up meanings of statistical terms they encounter on the websites without interrupting their tasks. This kind of just-in-time, just-inplace help is one approach to integrating help with users ’ tasks as seamlessly as possible. We discuss implications of an evaluation study of the SIG for the design and deployment of such help. Categories and Subject Descriptors H.5.1 [Information Interfaces and Presentation (e.g., HCI)]: