A Strategy For Creating Design Methods Based On Social Behaviours For Pleasurable User Experience In HCI
Joo Jung, Terence Love · Research Online (Edith Cowan University) · 2008
This paper introduces a new design method for producing interface design guidelines. The research on which the design method is based explored social and emotional nature of users to create pleasurable user experiences in human-computer interaction (HCI), focusing on a context of e-commerce. Considering the user‟s social-emotional nature is an attempt to recognise and understand users as social and affective beings and taking a holistic approach to HCI design. This paper describes an interdisciplinary approach to conceptualise context-based user experiences and synthesise design guidelines based on social behaviours identified from real world social interactions. Analytical and interpretive methods were used for the gathering, analysis, and interpretation of information about social behaviours. Findings in this paper provide a process by which real world social behaviours can be translated into user interface designs in a systematic way.