The Role of Perceptions of Organizational Injustice and Techniques of Neutralization in Forming Computer Abuse Intentions
Merrill E. Warkentin, Robert Willison, Allen C. Johnston · Journal of the Association for Information Systems · 2011
Insider computer abuse, the problem of intentional computer-related crimes by employees, is a costly problem for firms(Warkentin and Willison, 2009). To counter this threat, IT practitioners and IS researchers assess potential antecedents ofand motivations for computer abuse intentions among employees. The theory of organizational justice, the techniques ofneutralization, and the role of deterrence are offered as lenses for evaluating the formation of employee disgruntlementleading to computer abuse behaviors. We have evaluated the impacts of these perceived organizational injustice andneutralization on the formation of employee intention to commit computer abuse activities in violation of security policiesand procedures, with additional influences of deterrence. Utilizing the factorial survey method, we have empiricallyevaluated the association between these antecedents.