Expanding Theories of HCI: A Case Study in Requirements Engineering for ICT4D
Kristina Pitula, Deborah Dysart‐Gale, Thiruvengadam Radhakrishnan · Information Technologies and International Development · 2010
values they reflect, and we argue that HCI practice should expand its scope to consider the cultural aspects of communication. We support our argument with a case study in which we applied such an expanded HCI approach to address incongruence in mental models while designing a prototype database for use in a developing country.