Mediating Conflicts in Concurrent Engineering/Design Environment

Myong-Ok Kim · The e-Business Studies · 1996

It Is a typical scenario in concurrent engineering/design that different perspectives of each team members participating In the project exist, and those perspectives lead to conflicting decisions. The model 'resolution network' proposed in this work provides system-mediated resolution for all related team engineers to consider to optimize the manufacture in general. This paper focuses on development of the general architecture of the model and a search engine called Mediator to determine a resolution network from a given constraint network. The Mediator manages the constraint network, determines the most optimistic resolution called optimal point in terms of satisfying overall production goal , and use the optimal point to mediate controversial issues among teams. The biggest merit of our model is that it provides teams with resolution with logical and rational reasoning.

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