Applying Case-Based Reasoning: Techniques for Enterprise Systems
Ian D. Watson · Medical Entomology and Zoology · 1997
Chapter 1: What Is Case-Based Reasoning? Chapter 2: Understanding CBR Chapter 3: The Application of CBR Chapter 4: Industrial Applications of CBR Chapter 5: CBR and Customer Service Chapter 6: CBR Software Tools Chapter 7: Building a Diagnostic Case-Base Chapter 8: Building, Testing, and Maintaining Case-Bases Chapter 9: Conclusion Chapter 10: Bibliography