Action Focused Assessment for Software Process Improvement
Tim C. Kasse · CERN Document Server (European Organization for Nuclear Research) · 2001
Action Focused Assessment for Software Process Improvement presents a detailed description of the pre-on-site activities that must be accomplished before an actual assessment takes place. The AFA Lifecycle, which describes the interviews and feedback sessions that lead to an action plan, provides a mechanism for involving and engaging all levels of management and practitioners. The book includes actual questions used in interviews with managers, leaders, and practitioners, and offers psychological insight into the value of feedback sessions.