SUPPORTING RELATIONSHIPS WITH AWARENESS SYSTEMS
O Onno Romijn, A Alexandros Philopoulos, Cagj Claire Huijnen, Panos Markopoulos · 2002
The paper describes the design of a novel end-to-end communication system for helping elderly people and their grandchildren keep in touch in a pleasurable, low-pace interaction. The paper focuses on the requirements gathering process that combined diaries with field testing of prototypes and interviews; thereby bringing elements of more ‘playful ’ design to a well-structured requirements engineering process.