A pragmatic approach to the introduction of e-government
Peter Salhofer, David Ferbas · International Conference on Digital Government Research · 2007
Adaption of processes inside a public administration are often seen as a necessary precondition for the introduction of mature e-Government services. Bureaucracies however, are specifically reluctant to change. Following the principles of agile software development and applying them to organizational aspects as well, this paper describes pragmatic approach to the introduction of high quality e-Government services with minimal influence on the existing business processes.