A Reference Model for Requirements and Specifications
Carl A. Gunter, Elsa L. Gunter, Michael Jackson, Pamela Zave · 2000
RESUMEN Biblioteca de Ciencias y Tecnología Normal Biblioteca de Ciencias y Tecnología 2 0 2007-10-09T14:12:00Z 2007-10-09T14:12:00Z 1 82 457 UCLA 3 1 538 11.6568 Clean Clean 21 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabla normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} RESUMEN A maintenance project's team size depends on the rate at which maintenance requests arrive and the importance of servicing each request quickly. The author presents a five-step method for staffing maintenance projects based on this idea. The method uses results from a queuing model that are presented as a lookup table for ease of use. This result is then refined using experiential and qualitative inputs to yield a useful and practical staffing estimate. The author illustrates the method using data from an actual project.