Increased Availability for Networked Software Services
Peter Clutterbuck · AJIS. Australasian journal of information systems/AJIS. Australian journal of information systems/Australian journal of information systems · 2000
The availability of networked software services is an increasingly important quality of service issue.A service user gauges service availability in terms of initial access time and subsequent service delivery time.This paper develops -from a user perspective -a quality of service framework for the availability of networked software services.The paper utilises this quality of service framework to suggest the functional characteristics of a new transport layer software specification that would facilitate the increased availability of networked software services.