Assessing the Quality of VoIP Transmission Affected by Playout Buffer Scheme
Miroslaw Narbutt, Mark Davis · Arrow@dit (Dublin Institute of Technology) · 2005
Delay, echo, encoding scheme, and packet loss all influence perceived quality of conversational speech transmitted over packet networks. Therefore, the choice of a buffer algorithm cannot be solely based on statistical loss/delay trade-off metrics. Also subjective “listening tests” or the newer ITU-T PESQ method, which don’t consider the effect of mouth-to-ear delay are inappropriate. We proposed a method for assessing VoIP call quality by extending the ITU-T E-model concept. This method provides a direct link to perceived conversational speech quality by estimating user satisfaction from the combined effect of information loss, delay and echo.