Evaluating Interviewer Use of CAPI Technology
Mick P. Couper, Sue Ellen Hansen, S. A. Sadosky · Wiley series in probability and statistics · 1997
This chapter contains sections titled: Errors in Human-Computer Interaction Design and Data Collection Analyses Evaluation of Mock Interview Keystroke Files Evaluation of Production Keystroke Files Variation in Interviewer Keystroke Behavior Exploration of Erroneous Function Key Use Discussion and Conclusions Acknowledgments