Building Ontology in Public Administration: A Case Study

Graciela Brusa, Ma. Laura Caliusco, Omar Chiotti · 2008

Abstract. The inclusion of Semantic Web technologies into some areas, particularly in the public sector, has not been as expected. That is, among others, because government processes require a large amount of information and its semantic is impossible to carry across organizations. Hence, public servers depend on technical and specifics areas to incorporate knowledge about information that crosses the organization structure government. It succeeds too when government administrations aim at web services and people needs access to semantic of services. In this public services transformation, it is necessary incorporate new tools to be used by community whom this services are addressed. Ontologies are important to share information in internal activities of government administration and to facilitate information access in e-government services. This work presents the experiences during the ontology building in a local public sector: the budgetary and financial system of Santa Fe Province (Argentine). Software engineering techniques were use in manner of minimize the impact of technical knowledge required. At last, architecture is proposed in order to show ontologies applications in government areas and their advantages.

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