Lightweight Usability Engineering Scaling Usability-Evaluation to a Minimum?
Ronald Hartwig, Cristina Darolti, Michael Herczeg · 2003
Today there are several approaches available to develop usable software, but many products still lack a minimum of usability. One reason may be the lack of usability in some “heavyweight” usability engineering and evaluation methods themselves. It seems that many development teams think such elaborate process models are too complex to be applied, so they just don’t do usability engineering. This paper offers a scalable “lightweight” approach to usability engineering. It starts from the idea that an easy and imperfect but used method is better than a complex unused method. The paper gives a short overview on the intentions, the basic ideas, the implementation, as well as experiences in using the method and discusses their possible application in product certification.