The Importance of Heuristic Evaluation and Usability Testing in the User Interface Design for a Family Health History Web Site
Mable B. Kinzie, Wendy F. Cohn, William A. Knaus · Europe PMC (PubMed Central) · 2001
In order to develop the most effective health information web sites or instructional materials for physicians and consumers, designers frequently use a suite of best design practices, including Needs Assessment, Goal Analysis, User Interface Principles, and Rapid Prototyping. These best practices are not enough, however. If designers want to ensure the best possible product, they must also subject their products to Heuristic Evaluation and Usability Testing. A Web site designed to collect and evaluate family health history will be used to illustrate these principles.