Intelligent Clustering as Source of Knowledge for Web Dialogue Manager in a Information Retrieval System
Paulo Quaresma, Irene Pimenta Rodrigues · Studies in fuzziness and soft computing · 2003
We present an dialogue manager for a Web information retrieval system that uses intelligent clustering techniques in order to be more cooperative. The proposed system provides an intelligent behavior during user interactions through the use of domain knowledge and the construction of an interaction context. Domain Knowledge is used to build clusters of documents which are presented to the users as graph structure and as choice menus. The interaction context is used to allow the system to interpret a new query in the context of the previous interactions. We present a detailed example of an interaction with the proposed system.