Document delivery systems in Kenya
Mary Kaari. Mbae · Kenyatta University Institutional Repository (Kenyatta University) · 2012
This study was designed to analyse the various methods used for document delivery in Kenya, examine their inadequancies and seek methods of correcting those inadquencies.Four major aspects of document delivery were looked into, namely: Document delivery within the library, Delivery in providing outreach services, Inter-library loan delivery services, Delivery of materials to libraries by suppliers.To accomplish the objectives of the study,various issues that contribute directly to availability and non-availability of documents were investigated.These issues include,inter alia: catalogue use and non-use and reasons for non-use; methods used to locate documents; the length of time taken to locate desired materials; the length of time books and journals stay in the bindery; processing of new materials;processing of ILL requests; time taken to deliver materials to the sub-branch libraries and field stations; methods used to deliver documents; photo-copying services, renewal and preservation services and effects of failure to locate desired materials.