Mind the Map: The Role of Shared Awareness in Effective User-Centered Design
Caterina Calefato, R. Montanari, Francesco Tesauri · 2009
This paper is focused on the importance of collaboration during the parallel phases of a design process. A User Centered Design (UCD) chain is usually led jointly by interaction designers and software developers teams. In order to make this chain efficient and effective, both teams must share a common view of the project, allowing to keep parallel processes, aware of each other’s needs and aims. A study is reported here, aimed at pointing out stages and features that can reinforce and improve the effectiveness of groups of designers coming from different backgrounds at work. The objective was to apply UCD in a critical way, in order to give to some concepts a more precise meaning and to increase its power. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.