Modeling Services to Construct Service-Oriented Healthcare Architecture for Digital Home-Care Business
Chi Yang, Yeim Kuan Chang, Chih Ping Chu · 2014
Using Information and Communication Technologies (ICT) to enable the daily activities and interests such as dining, medicine, lifestyle, traffic, education and entertainment has recently become a world wide trend. Moreover, Service-Oriented Architecture (SOA) is nowadays one of the most important techniques to realize services in industry. Therefore, we would attempt to give attention to what type of services ICT could realize for chronic patients and how this concept should contribute to their recovery. In this paper, we would like to share our experiences in creating innovative home-care business models. We first discuss the business modeling process, which contains generating care services concepts, investigating market, defining Key Services scenarios and cooperative policies. Second, we present the constructed SOA healthcare platform. Specifically, we explain the technical issues during the development of our business models. Finally, the business models and platform are evaluated using the Key Performance Indicators (KPI) developed in the study.