Explainable (and maintainable) expert systems
Robert T. Neches, William Swartout, Johanna D. Moore · 1985
Principled development techniques could greatly enhance the understandability of expert systems for both users and system developers. Current systems have limited explanatory capabilities and present maintenance problems because of a failure to explicitly represent the knowledge and reasoning that went into their design. This paper describes a paradigm for constructing expert systems which attempts to identify that tacit knowledge, provide means for capturing it in the knowledge bases of expert systems, and apply it towards more perspicuous machine-generated explanations and more consistent and maintainable system organization.