Multilinguality in Electronic Commerce - Research Issues
Aarno Lehtola, Timo Honkela · 1996
We outline how language technology could be used to support multilinguality in electronic commerce. The growth in international trade and the increasing use of EDI in trade transactions brings new technical challenges also to language technology. Nowadays, trade transactions fre- quently cross language borders. While ever larger number of users get con- nected to electronic trading processes, it is no longer possible to presume that everyone knows e.g. English language. The need for native language support is quickly growing in electronic commerce. In this paper we first present a model of electronic bargaining. After that we consider what multilinguality support means to software construc- tion. OsiCon 3 EDIFACT software is used as an example. In the end we examine how language technology could be used in the various phases of the reference model to enable multilinguality.