THE INFORMATION AUDIT AS A FIRST STEP TOWARDS EFFECTIVE KNOWLEDGE MANAGEMENT
Susan Henczel · Knowledge management · 2004
Knowledge is universally recognized as the most important strategic asset that an organization has. Despite this recognition many information units are being closed or downsized and organizations are encouraging information users to acquire, control and manage their own resources that support knowledge creation and development. Controlling the acquisition of, and access to, information resources is becoming increasingly difficult as vendors bypass the information professionals and market directly to the end-user. Compounding this problem is the availability of information in a multitude of formats and the exponential growth in the number of products available. This necessitates a higher level of evaluation and control to ensure that quality information is available to those who need it.