Initiative in Tutorial Dialogue Systems

Greg A. Keim, Michael S. Fulkerson, Alan W. Biermann · 1997

Tutorial dialogue offers several interesting challenges to mixed-initiative dialogue systems. Inthis paper, we outline some distinctions between tutorial dialogues and the more familiar task-oriented dialogues, and how these differences might impact our ideas of fo-cus and initiative. In order to ground discussion, we describe our current dialogue system, the Duke Pro-gramming Tutor. Through this system, we present a temperature-based model and algorithm which pro-vide a basis for making decisions about dialogue focus and initiative. Tutorial Dialogue Humans engaged in tutorial sessions follow different conversational conventions than they would in many

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