Using IRON to build frictionless on-line communities
Javier Morales, Iosu Mendizábal, David Sánchez-Pinsach, Maite López-Sánchez, Juan A. Rodríguez-Aguilar · AI Communications · 2015
On-line communities are virtual environments where users exchange contents. Occasionally, users' interactions lead to frictions, jeopardising the proper functioning of the community. Trying to avoid frictions, on-line communities typically incorporat