Dynamic Tagging for Enterprise Knowledge Sharing and Representation
Dazhi Chong, Wu He, Harris Wu, Hui Shi · Journal of the Association for Information Systems · 2015
The development of Web 2.0 technology provides an easy way for people to transfer and share knowledge. As a collaborative tagging tool, folksonomy is an efficient indexing method in Web 2.0 environments. After analyzing the pros and cons of current knowledge management systems, this research proposes a dynamic Tagging system that combines folksonomy technologies with other approaches including automatic schema enrichment and training. The proposed system improves access to a large, growing collection by supporting users collaboratively contribute to the building of tags. In addition, the proposed system provides an efficient way for firms to represent knowledge and share knowledge with customers and other firms.