Network Exceptions Modelling Using Hidden Markov Model : A Case Study of Ericsson’s DroppedCall Data
Shikun Li · KTH Publication Database DiVA (KTH Royal Institute of Technology) · 2014
In telecommunication, the series of mobile network exceptions is a processwhich exhibits surges and bursts. The bursty part is usually caused by systemmalfunction. Additionally, the mobile network exceptions are often timedependent. A model that successfully captures these aspects will make troubleshootingmuch easier for system engineers. The Hidden Markov Model(HMM) is a good candidate as it provides a mechanism to capture both thetime dependency and the random occurrence of bursts. This thesis focuses onan application of the HMM to mobile network exceptions, with a case study ofEricsson’s Dropped Call data. For estimation purposes, two methods of maximumlikelihood estimation for HMM, namely, EM algorithm and stochasticEM algorithm, are used.