Usability evaluation of selected web portals
Miloslav Hub, Michal Zatloukal · 2009
This paper presents results of the usability evaluation performed according to the methodology of fuzzy usability evaluation that was presented in the previous research of the authors. As a result of a particular evaluation, a usability score is obtained. The score combines various factors affecting the usability of target system. The authors demonstrate the methodology on the example of usability evaluation of Information Systems of Public administration - Web portals. Paper includes results of the case study, its analysis, validation and conclusions.