CLOUD COMPUTING: DIFFERENCES IN APPROACH BETWEEN LARGE ORGANIZATIONS THAT USE CLOUD COMPUTING AND PROVIDERS OF CLOUD SERVICES IN THE NETHERLANDS.
Theo Thiadens, Michiel van Best, Jacqueline van den Broek, Ham, Ronald, Haverkort, Frank, Casper Schellekens, Vranken, Harold · Journal of the Association for Information Systems · 2011
This article compares the opinions on cloud computing of five large organizations that demand cloud services to the opinions of five major providers of these services in the Netherlands.This concerns opinions on the definition of cloud computing, on the legislation that is important to them, on the business case for cloud computing and on the organization and governance of cloud services.It draws the conclusion that the large organizations that use cloud computing view cloud computing as an evolution in the delivery of ICT.Suppliers often put an emphasis on public cloud services and view this as a revolution in the delivery of ICT.As regards the legislation, suppliers focus on supranational legislation, whilst these cloud users stress compliance with national legislation.The large organizations investigated often have only just started procuring public cloud services.In this early phase considerations of return on investment and risk play a major role.Besides, suppliers also mention other aspects to procure cloud services, as for example trust.Finally, governance and organization of the procured cloud services seem to require attention both on the user side as well as the supplier side.