From Dialogue Acts to Dialogue Act Oers: Building Discourse Structure as an Argumentative Process
Jörn Kreutel, Colin Matheson · 2002
Based on the Theory of Communicative Action de- veloped by Jurgen Habermas we propose to analyse the actions of participants in a dialogue in terms of dialogue act offers that raise validity claims to be evaluated by the addressee of a move. We argue that this approach allows us to model dis- putes and misunderstandings in conversations in a way that minimises revisions of discourse structure and reconstructs the process of reaching agreement in a more natural way than current formal dialogue theories.