The Effect of Severity Ratings on Software Developers' Priority of Usability Inspection Results.
Asbjørn Følstad · 2008
Knowledge of the factors that affect developers ’ priority of usability evaluation results is important in order to improve the interplay between usability evaluation and software development. In the presented study, the effect of usability inspection severity ratings on the developers ’ priority of evaluation results was investigated. The usability inspection results with higher severity ratings were associated with higher developer priority. This result contradicts Sawyer et al. [7], but is in line with Law’s [5, 6] finding related to the impact of user test results. The findings serve as a reminder for HCI professionals to focus on high severity issues. Categories and Subject Descriptors H5.m.Information interfaces and presentation (e.g., HCI):