Shopping Using Gesture-Driven Interaction
Alexander Badju, David J. Lundberg · Lund University Publications Student Papers (Lund University) · 2015
Natural user interfaces are interfaces that attempt to feel natural to the user, eliminating the need for a traditional graphical user interface. Touchless technology with gestures is a way of achieving this. With the fast-paced evolution of online shopping, via a computer or mobile device, it has become more important than ever for physical stores to regain customers lost to online dittos. The combination of touchless technology and shopping provides a new platform where the advantages of online shopping can be combined with those of physical store shopping. This Master’s thesis aims to explore this combination, creating prototypes for a gesture-based shopping window, where the line between physical store and mobile is erased. Using gestures to manipulate, search and browse items seen on a large screen outside a store, enables users to see if their size is in stock and whether there are any deals at the moment, before entering the store. Two prototypes were created and tested, one for a realtor display window and one for a clothing store shopping window. Natural gestures were created and discovered, which can be used to interact with the prototypes, serving as a foundation for future implementations. The usability testing was performed on two groups of people, one group with no experience in touchless technology and another group with a lot of experience in the touchless technology field. Both groups performed well in the tests, however, the inexperienced group performed better than expected and the test participants were able to learn the gestures and understand the concepts faster than expected.